Public company or office

National Electricity Company (SNEL)

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Report a problem See all its requests →

Results

Efficiency

Resolution, speed of taking in charge and resolution within 30 days.

  • Resolution rate100%
  • Taken in charge within 48 h0%
  • Transparency50

Figures for the City and all its Municipalities.

requests received
2
resolved
2
being handled
0
median time to resolve
4 d
residents’ satisfaction
—
not taken in charge after 48 h
0

Activity over the last six months

  • Received
  • Resolved
See the figures as a table
MonthReceivedResolved
June 202600
July 202600
August 202600
September 202600
October 202622
November 202600

What residents report to it

  • Electricity (outages, connections, cables) 1 100 % resolved
  • Drinking water and sanitation 1 100 % resolved

Problems resolved 2

  1. Depuis le vendredi 2 octobre 2026, une panne survenue à la centrale hydroélectrique de Bendera prive la ville de Kalemie d’électricité.

    Electricity (outages, connections, cables) · Quartier Dav · Kalemie Municipality

    in 4 d resolved on 07/10/2026

  2. Faute d’électricité, la REGIDESO n’arrive plus à distribuer l’eau au robinet dans plusieurs quartiers.

    Drinking water and sanitation · Ville de Kalemie · Kalemie Municipality

    in 4 d resolved on 07/10/2026

Being handled 0

No request being handled to show.

Other services of City of Kalemie