Public company or office

Water Distribution Authority (REGIDESO)

Production et distribution de l’eau potable : interruptions, fuites sur le réseau, bornes-fontaines, branchements et factures. La Ville transmet les signalements et suit leur traitement.

  • Head not yet published

Report a problem See all its requests →

Results

Efficiency

Resolution, speed of taking in charge and resolution within 30 days.

  • Resolution rate—
  • Taken in charge within 48 h—
  • Transparency0
requests received
3
resolved
0
being handled
3
median time to resolve
—
residents’ satisfaction
—
not taken in charge after 48 h
1

Figures for the City and all its Municipalities.

Activity over the last six months

  • Received
  • Resolved
See the figures as a table
MonthReceivedResolved
June 202600
July 202600
August 202620
September 202600
October 202600
November 202600

What residents report to it

  • Drinking water and sanitation 3 0 % resolved

Problems resolved 0

No resolved problem to show yet.

Being handled 3

  1. Pénurie d'eau potable en pleine propagation du choléra : la REGIDESO d'Uvira manquait de carburant et de produits de traitement de l'eau.

    Being handled Urgent Drinking water and sanitation · Plusieurs quartiers de la ville · City of Uvira

    599 d received on 12/03/2025

  2. Les habitants de Kahwizi et de Rutemba n'ont pas accès à l'eau potable depuis plusieurs années.

    Taken in charge Drinking water and sanitation · Kahwizi et Rutemba · City of Uvira

    73 d received on 20/08/2026

  3. Selon le Bourgmestre de Kavimvira, l'eau de la REGIDESO ne coule plus aux robinets de la commune depuis plus de deux ans, à cause des inond…

    Received Urgent Drinking water and sanitation · Commune de Kavimvira, près du marais de Nyangara · Kavimvira Municipality

    72 d received on 21/08/2026 not taken in charge after 48 h